Frequently Asked Questions

What leasing options are available?

We offer 6-12 month leases.

Do you offer individual leases & co-living?

We do not offer individual leases (by-the-bed) with co-living arrangements (individual leases with private rooms and shared commons spaces). We offer a single lease with everyone 18 years and older on the same lease.

Is there a security deposit and is any of it refundable?

Security deposit is dependent on credit and is refundable at move-out unless there are any amounts owed or damages incurred.

Do you accept Section 8 vouchers?

Yes, we accept Section 8 vouchers.

Is renter's insurance required?

You are required to carry a minimum of $100,000 Personal Liability Insurance Coverage. Rise Camelback provides the policy, which is charged as an additional monthly fee.

Can the apartment be sublet or listed on short-term rental platforms like AirBnB or VRBO?

Apartments cannot be sublet or listed on short-term rental platforms such as Airbnb or VRBO.

What are the hours for the pool? Is it open seasonally?

8AM - 10PM

Are apartments internet/cable ready? Is there a separate charge? How do I set it up?

Yes, our apartments are internet/cable ready through Cox.

How do I get my packages/do you have package lockers?

Front door delivery or USPS mailboxes. Our leasing office does not accept packages.

Are BBQ grills available?

Yes

What is the smoking policy?

No smoking inside units or common areas.

Do you allow pets; if so, do you have pet amenities?

Yes, Rise on Cactus is a pet-friendly community!

What is the parking situation?

Parking is first-come, first-serve.

What schools are in the area?

Tumbleweed Elementary School, Cholla Middle School, Moon Valley High School, Arizona State University - West Campus

How far is it to the nearest airport or train station?

Phoenix Sky Harbor is 17.8 miles away from Rise on Cactus

Are you near any transportation routes? Which ones?

We are located minutes away from Interstate 17.

Do the apartments have air conditioning?

Yes, all apartments have air conditioning.

What type of flooring do the apartments have?

Our renovated apartment units offer wood plank vinyl flooring.

Is there a bathtub or just a shower?

Apartments feature a space-saving tub/shower combo.

What kind of appliances and features does the kitchen have?

Our renovated apartment units offer stainless steel appliances, including a refrigerator, stove, oven, microwave, and dishwasher.

Do kitchen sinks have a garbage disposal?

Garbage Disposals are available in select apartment homes.

Do apartments have dishwashers?

Yes

Does the apartment come with a microwave?

Yes

Are washers and dryers available? Are they in the apartment? What kind?

Washers/Dryers are available in select apartment homes.